Privacy Policy
How we collect, use, and protect your information.
Advertising Platform Notice: PetCare.city is strictly an advertising directory. We do not verify, endorse, recommend, or take responsibility for any business listed on this platform. We do not sell products or services. All transactions and arrangements are exclusively between the pet owner and the business.
📄 Introduction
This Privacy Policy describes how PetCare.city ("we," "us," or "our") collects, uses, and handles information when you use our website located at petcare.city (the "Platform"). By accessing or using the Platform, you agree to the practices described in this policy.
If you do not agree with this policy, please do not use the Platform.
📋 Nature of the Platform
PetCare.city is an advertising directory only. We provide a space for pet care businesses to advertise their services to local pet owners. We explicitly clarify the following:
Any reliance on information in a listing is at your own risk. We strongly encourage users to independently verify the credentials, licensing, and insurance of any business before engaging their services.
🗂️ Information We Collect
We collect the following categories of information:
- Business Submission Data: When a business owner submits a listing, we collect their business name, category, city, address, phone number, email, website URL, description, and optionally a photo.
- Contact Form Data: If you contact us via our contact form, we collect your name, email address, and message content.
- Usage Data: We automatically collect data about how the Platform is accessed, including IP address, browser type, device type, pages visited, and time spent. This data is used solely for analytics and security.
- Cookies: We use cookies and similar technologies to improve user experience and measure traffic. You may disable cookies in your browser settings, though some features may be affected.
We do not collect payment card details directly. Payments for premium listings are processed by our third-party payment processor (WayForPay) subject to their own privacy policy.
⚙️ How We Use Your Information
We use collected information for the following purposes only:
- To publish and display business listings on the Platform.
- To respond to contact form enquiries.
- To process payments for premium listing fees via our payment processor.
- To monitor and improve Platform performance, security, and stability.
- To comply with applicable legal obligations.
🔓 Disclosure of Information
We may disclose your information only in the following limited circumstances:
- Service Providers: We may share data with trusted third-party providers (such as hosting, analytics, or payment processors) solely to operate the Platform. These providers are contractually obligated to protect your data.
- Legal Requirements: We may disclose data if required to do so by law, court order, or valid governmental authority.
- Business Transfer: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified of any such change.
Business listing data (name, address, phone, website) that is submitted for publication is displayed publicly on the Platform by design — this is the purpose of a listing.
🔒 Data Security
We implement commercially reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.
We cannot guarantee absolute security and are not liable for breaches that result from circumstances beyond our reasonable control.
🔗 Third-Party Links
Our Platform displays links to external business websites. These links are provided as part of advertising listings and are not endorsements. We have no control over, and accept no responsibility for, the content, privacy practices, or policies of any third-party website.
We strongly recommend reviewing the privacy policy of any external site you visit via a listing on our Platform.
👤 Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- The right to access the personal data we hold about you.
- The right to request correction of inaccurate data.
- The right to request deletion of your data, subject to legal obligations.
- The right to object to or restrict certain processing activities.
To exercise any of these rights, please contact us via the Contact page. We will respond within a reasonable timeframe.
✉️ Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us: